Orders & Shipping
Q: How can I place an order?
A: Simply browse our collection, select your desired items, choose your size and color (if applicable), and click "Add to Cart." Once you're ready, proceed to checkout and follow the prompts to complete your purchase.
Q: Where do you ship to?
A: We currently ship to [mention locations, e.g., the United States, Canada, and internationally].
Q: How long does shipping take?
A: Standard shipping typically takes 3-9 business days. Please note that delivery times may vary based on your location.
Q: Can I track my order?
A: Yes! Once your order ships, we’ll email you a tracking number so you can stay updated on its progress.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused, unworn, and unwashed items in their original packaging. Please visit our Returns page for full details.
Q: How do I initiate a return or exchange?
A: Contact our customer service team at damioke15@gmail.com with your order number, and we’ll guide you through the process.
Products
Q: How do I know my size?
A: Please refer to our detailed size guide on each product page to ensure you choose the perfect fit.
Q: Do you offer custom designs?
A: At this time, we do not offer customization services, but stay tuned for future updates!
Payments
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment options available at checkout.
Q: Is my payment information secure?
A: Absolutely. We use SSL encryption to protect your payment information and ensure a secure shopping experience.
Contact Us
Q: How can I reach customer service?
A: You can contact us at damioke15@gmail.com or use the contact form on our website. Our team is available [mention hours, e.g., Monday-Friday, 9 AM-5 PM EST] to assist you.
Q: Do you have a physical store?
A: Currently, we operate exclusively online to provide a seamless shopping experience for all our customers.
Still have questions?
If you didn’t find the answer you were looking for, feel free to reach out to us at damioke15@gmail.com or through our Contact Us page. We’re here to help!
Thank you for choosing Righteous Rule!